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Resource Guide

Help Lines

  1. Provider Referral Information
  2. Parent Help Lines
  3. Warm Lines

Description of Parent Helpline and Warm Line:

Parent Help/Stress Line:
Parental help/stress lines are toll-free and confidential phone line services which provide parents and caregivers information, support and assistance in coping with the many challenges of parenting.
Warm Line:
Warm lines offer people with mental illness a safe way to make contact with their peers and develop meaningful relationships when experiencing feelings of loneliness, boredom, and stress.

Help Lines

Provider Referral Information

HelpNet Referral Line
1-800-652-0155
www.helppro.com
Database of mental health providers ($15 for on-line search, telephone referrals are free)

Social Work Therapy Referral Service
1-800-242-9794
Names of licensed social workers in private practice

United Way First Call for Help
1-800-231-4377
Psychiatric and crisis intervention referrals

State Board of Registration for Psychologists and Allied Mental Health Professionals
617-727-3080
www.state.ma.us/reg/board

Parent Help Lines

Parental Stress Line
1-800- 632-8188
Anonymous 24-hour statewide hotline

Parents Helping Parents
1-800-882-1250
Statewide network of support groups for parents

United Way of Massachusetts Bay Parent Line
617-421-1789
Parenting information

Warm Lines

Central MA

Cross Connections
Phone: (978) 629-8485
Hours: M-F 4-7 pm and 10-12 pm

Tradewind Warmline
Phone: (508) 864-0270
Hours: Fri 4-10 pm, Sat/Sun 10am-10 pm

Westwinds Warmline
Phone: (508) 426-1660
Hours: Mon-Sun 6-9 pm

MetroBoston

Center Club Warmline
Phone: (617) 675-3873
Hours: Mon-Sun 2-5 pm

Casa Primavera Warmline
Phone: (617) 445-8017
Hours: M-F 8-9 am, 5-11pm , Sat/Sun 9am-5pm

Cambridge/Somerville Social Club Warmline
Phone: (617) 661-7888
Hours: MWF 4-6 pm

Metro Suburban

C.A.S.T.L.E.
Phone: (617) 610-7907
Hours: S-F 7-11 pm

The Peer Line
Phone: (508) 312-5139
Hours: M-F 5:30-10 pm

Consumer Warmline
Phone: (800) 243-5836
Hours: MWF 5-10 pm

Northeast

Project Rap
Phone: (978) 922-0000
Hours: M-F 9:30-5:00 pm

Western MA

Pioneer Valley Warmline
Phone: (413) 747-8658
Hours: Thurs-Sun 5pm-1am

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More Info

Resource Guide Table of Contents

Suicide Prevention & Related Resource Links

Massachusetts Strategic Plan for Suicide Prevention

(c) Copyright 2005 by the Massachusetts Coalition for Suicide Prevention